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Terms and Conditions

Terms of Service

These Terms of Service govern your use of the website located at https://www.lacrawfish.com and any related services provided by Louisiana Crawfish Company.

By accessing https://www.lacrawfish.com, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Louisiana Crawfish Company.

We, Louisiana Crawfish Company, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on 11 November 2021.
Limitations of Use
By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  • modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website
  • remove any copyright or other proprietary notations from any materials and software on this website
  • transfer the materials to another person or “mirror” the materials on any other server
  • knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Louisiana Crawfish Company provides
  • use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material
  • use this website or its associated services in violation of any applicable laws or regulations
  • use this website in conjunction with sending unauthorized advertising or spam
  • harvest, collect, or gather user data without the user’s consent
  • use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties

Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to Louisiana Crawfish Company and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Louisiana Crawfish Company at any time.

Liability

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, Louisiana Crawfish Company makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall Louisiana Crawfish Company or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Louisiana Crawfish Company or an authorized representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. Louisiana Crawfish Company does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

Links

Louisiana Crawfish Company has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval, or control by Louisiana Crawfish Company of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Louisiana/United States. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Louisiana Crawfish Messaging Terms & Conditions

Please be aware that these Terms and Conditions contain an arbitration provision and a class action waiver. By agreeing to these Terms and Conditions, you are agreeing to resolve any disputes through binding arbitration on an individual basis, thereby waiving any right to participate in a class action lawsuit or class-wide arbitration.

You agree to receive recurring automated promotional and personalized marketing text (e.g., SMS and MMS) messages (e.g. cart reminders) and/or calls from Louisiana Crawfish, including via an automatic telephone dialing system, to the telephone number you provided when signing up or any other number that you designate. Consent to receive automated marketing messages is not a condition of any purchase. Msg & Data rates may apply.

Message frequency will vary. Louisiana Crawfish reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Louisiana Crawfish also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so.

Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Louisiana Crawfish, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.

You also agree to our Louisiana Crawfish Terms of Use and Louisiana Crawfish Privacy Policy.

We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

Cancellation

Text the keyword STOP, END, REVOKE, OPT OUT, CANCEL, UNSUBSCRIBE or QUIT to our shortcode to cancel. After opting out, you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands and agree that Louisiana Crawfish and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Louisiana Crawfish through any other programs you have joined until you separately unsubscribe from those programs.

Help

Text the keyword HELP to our shortcode to return customer care contact information.

Customer Care

If you are experiencing any problems, please visit https://support.attentivemobile.com/help/ and submit the form with details about your problem or your request for support, or email [email protected].

Contact

This message program is a service of Louisiana Crawfish, located at 140 Russell Cemetery Rd, Natchitoches, Louisiana 71457.

Dispute Resolution

  1. General. In the interest of resolving disputes between you and Louisiana Crawfish in the most expedient and cost effective manner, you and Louisiana Crawfish agree that any dispute arising out of or in any way related to your relationship with Louisiana Crawfish, including, but not limited to, these messaging terms and conditions ("Messaging Terms") or your receipt of text messages or calls from Louisiana Crawfish or its service providers will be resolved by binding arbitration. Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. This agreement to arbitrate disputes includes all claims you may have against Louisiana Crawfish, including those claims arising out of or in any way related to these Messaging Terms, or your receipt of text messages from Louisiana Crawfish or its service providers whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of when a claim arises. YOU UNDERSTAND AND AGREE THAT, BY AGREEING TO THESE MESSAGING TERMS, YOU AND Louisiana Crawfish ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION AND THAT THESE MESSAGING TERMS SHALL BE SUBJECT TO AND GOVERNED BY THE FEDERAL ARBITRATION ACT.
  2. Exceptions. Notwithstanding subsection (a) above, nothing in these Messaging Terms will be deemed to waive, preclude, or otherwise limit the right of you or Louisiana Crawfish to: (i) bring an individual action in small claims court; (ii) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (iii) seek injunctive relief in aid of arbitration from a court of competent jurisdiction; (iv) seek public injunctive relief in arbitration based on California laws that provide such a relief; or (v) file suit in a court of law to address an intellectual property infringement claim.
  3. Arbitrator. Any arbitration between you and Louisiana Crawfish will be governed by the Federal Arbitration Act and the Commercial Dispute Resolution Procedures and Supplementary Procedures for Consumer Related Disputes (collectively, "AAA Rules") of the American Arbitration Association ("AAA"), as modified by these Messaging Terms, and will be administered by the AAA. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by contacting Louisiana Crawfish. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.
  4. Notice; Process. If you or Louisiana Crawfish intends to seek arbitration, then the party seeking arbitration must first send a written notice of the dispute to the other party by U.S. Mail ("Notice"). Louisiana Crawfish address for Notice is: 140 Russell Cemetery Rd, Natchitoches, Louisiana 71457, Attn: Chief Executive Officer. The Notice must: (i) describe the nature and basis of the claim or dispute; and (ii) set forth the specific relief sought ("Demand"). You and Louisiana Crawfish will make good faith efforts to resolve the claim directly, but if you and Louisiana Crawfish do not reach an agreement to do so within 30 days after the Notice is received, you or Louisiana Crawfish may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by you or Louisiana Crawfish must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. (e) Fees. If you commence arbitration in accordance with these Messaging Terms, Louisiana Crawfish will reimburse you for your payment of the filing fee, unless your claim is for more than $15,000 or as set forth below, in which case the payment of any fees will be decided by the AAA Rules. If the claim is for $15,000 or less, you may choose whether the arbitration will be conducted: (i) solely on the basis of documents submitted to the arbitrator; (ii) through a non-appearance based telephone hearing; or (iii) by an in-person hearing as established by the AAA Rules. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. In that case, you agree to reimburse Louisiana Crawfish for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. You and Louisiana Crawfish agree that such written decision, and information exchanged during arbitration, will be kept confidential except to the extent necessary to enforce or permit limited judicial review of the award. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from you or Louisiana Crawfish made within 14 days of the arbitrator's ruling on the merits.
  5. No Class Actions. YOU AND Louisiana Crawfish AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Louisiana Crawfish agree otherwise in a signed writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
  6. Modifications to this Arbitration Provision. Notwithstanding anything to the contrary in these Messaging Terms, if Louisiana Crawfish makes any future change to this arbitration provision, other than a change to Louisiana Crawfish address for Notice, you may reject the change by sending us written notice within 30 days of the change to Louisiana Crawfish address for Notice, in which case this arbitration provision, as in effect immediately prior to the changes you rejected, will continue to govern any disputes between you and Louisiana Crawfish.
  7. Enforceability. If an arbitrator decides that applicable law precludes enforcement of any of the limitations of subsection (f) above (addressing class, representative and consolidated proceedings) as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and brought in court. If any other provision of these Messaging Terms is found to be unenforceable, the applicable provision shall be deemed stricken and the remainder of these Messaging Terms shall remain in full force and effect.

Effective April 11, 2025, businesses will no longer be able to limit the ways that consumers opt out. They will be allowed to opt out using any reasonable means, e.g. calling Louisiana Crawfish, instead of replying STOP, sending an email, etc. Further, businesses cannot limit opt outs to certain programs. When a consumer opts out via text or phone, that opt out must be applied to all programs, all calls, and all texts.

Per the FCC reasonable means to opt out of text messages include the words, stop, quit, end, revoke, opt out, cancel, or unsubscribe.