Louisiana Crawfish Company

I want to let LA CRAWFISH and the world know that it is very refreshing to deal with a company that truly understands the meaning of Customer Service. LA Crawfish did their job, shipping out 100 lbs. of crawfish on the requested date to arrive the day before our party. We always get the crawfish on Friday to give us a day buffer in case of any snafu. We received a call on Friday morning from FED EX advising us the shipment was delayed in Memphis, TN and would arrive the next business day. I advised them that live crawfish arriving on Monday after the party, are totally useless to us. FED EX then advised me that they would put a note in the computer to deliver on Saturday but they couldn’t guarantee it. Having dealt with large corporations in the past, I realize we are a grain of sand and I didn’t have a good feeling. Thankfully one of the two coolers of crawfish did arrive on Friday as expected. They were very active and healthy. The type of product we always receive from LA CRAWFISH. I called LA Crawfish and they advised me they already knew of the problem and were researching the solution. We expressed our concern that crawfish sitting in the airport for 2 days in a container with limited air could be cause for dead crawfish. They didn’t argue with us, they advised they would send out 50 lbs. via UPS for Saturday delivery – at no charge. Saturday morning came and to our surprise, FED EX did arrive with the crawfish – a bit smelly but still alive. After rinsing them with water and releasing them into the holding tank they came back to life. Not even an hour later we received the UPS shipment, the crawfish were even healthier than the shipment we received on Friday and they were HUGE!! I think LA CRAWFISH sent us jumbo to solidify the customer relationship. I would recommend LA CRAWFISH to anyone who is interested in getting live crawfish. This was our 20th year to deal with them and we have always had a very positive experience. Thank you LA CRAWFISH for making our party a success – again!!

I love LA Crawfish Co. so much, there are no words to describe my appreciation. I am originally from Metairie, LA and moved to Florida. I was under the impression that Florida had seafood, so I traveled with my 100qt. boiling pot. The seafood I get in Florida is no comparison to the fresh seafood and delicious seafood I get when I order from LA Crawfish Co.

I got the crawfish at noon yesterday. And as usual it was awesome! Keep up the great work. You guys are the best! Great product! Great customer service! Great packing! And last but not least it was right on time! Thanks again!

Just wanted to say that our order was PERFECT. Gave a few Washington DC boys their first taste of mudbugs over Memorial day weekend. Our 15 pounds were absolutely flawless. Not one dead one. delivery was phenomenal even for a holiday weekend. I will be ordering plenty more for years to come and will be recommending y'all to everyone I can. You guys are top notch.

Justed wanted to say thanks for the awesome bag with many Big Boys in there! We always enjoy the fun packages you send us, and the bar is pretty high, but this batch was without question the tastiest, sweetest and largest mudbugs we Northerners have ever eaten, so here's to Y'all for making us so happy!! with warm and satisfied regards!!

I just wanted to thank you all for such a great product! We ordered a 20lb pack of crawfish with the seasoning, alligator & some boudin for our friends going away party. We are military, so we often have going away parties, but this one was the best by far! We only had one, yes, only one that died! We were so impressed by the product! The crawfish were big and yummy! Everyone had such a great time and couldn't stop talking about how great they were! For some of the people it was their first time having crawfish and they were very impressed and couldn't stop eating them! The kids loved them as well and dared to eat the whole bag by themselves! They actually put a dent in them! We will definitely be ordering from y'all again! Easy to order, fast delivery, delicious product! Thank you so much again! You made it such a special event!

We ordered the 30 pound value pack on Monday afternoon. The Bugs were here at 9 AM Tuesday and we cooked and ate them at 6 PM last night. What a treat! All bugs made the trip safely. Did not find one dead one in the batch. The seasoning was fantastic! We will definitely order again. Thanks for the great service. And the great bugs. Gary Lee Rising Sun Pottery

Second time we've ordered from you and it was another fantastic order! AWESOME crawfish. Our family loves.

Just want to send you a HUGE thank you!! This was the first time we have done a crawfish boil, and it was fantastic! You made it so easy that we are looking forward to making this a yearly tradition. The Mardi Gras beads and bibs were such a thrill for the children (and adults) in our group. THANK YOU so much from your new fans in Connecticut.

Just wanted to say thanks for the excellent service and quality of the crawfish, just like it was when I used to visit family in Louisiana. Shipping was fast and we will continue to do our crawfish boil every year as an addition to all the other events we do every year. Everyone enjoyed them and is a great reason to have a good gathering of friends and family!! Thanks again!!!

I just want to thank ya'll for the amazing batch of 120 lbs. of crawfish I received Saturday. They were perfect size and were in great condition with almost no dead loss. The party I catered out here in Sierra Madre, CA. had many folks from Louisiana who had flown in and everyone was thoroughly impressed. Thanks again and I look forward to doing more business wih you soon!

I've been trying for months to obtain quality cajun ingrediants without paying and arm and a leg for shipping. LaCrawfish Co's totally fair policy of free shipping is GREATLY appreciated. It's getting harder and harder to find such great service with quality product on the net. GREAT JOB LaCrawfish!!!!

We got our 20lb Party Pack Saturday before noon and it was on!! Only 1 little "bug" dead and crushed. Unbelievable. They were fabulous! More than enough for 4 expatriate Cajuns to eat in all day long. We look forward to placing another order very soon. Could you tell me when the 'season' usually ends? We've heard all that stuff about months that end with 'r' in it and stuff, but I want the info from you folks, 'cuz you're definitely the Mudbug experts! Thanks again for the wonderful product and super fast delivery.

I wanted to thank you for the best gift I could ever get my mom! We both moved away from Louisiana do to the military and always talk about how much we missed having crawfish. So I ordered 10lbs as a surprise, my sister and she went crazy when it arrived. My sister wouldn't stop hugging the box! Thank you again so much!

Just wanted to drop you a line and let you know that this year's crawfish boil at our home was a huge success thanks to the Louisiana Crawfish Company. We had 60 people in attendence (40 of which have attended each of the last 3 years) and they all said that this year's crawfish were the best ever! I have traditionally used another company's spices (I won't say which one, let's just say it starts with a "Z") and I gotta tell ya, your spices had much more flavor, was less salty and gave the crawfish a great kick. I appreciated your follow-up call to check on the flight schedule and delivery status. Overall, I can't think of a better experience when ordering live crawfish, The Croissant Crawfish Boil has finally found a crawfish supplier we can depend on and will be calling again soon for another shipment. From my family to yours, thanks a bunch!

I personally have never been to Louisiana and so have never experienced a true Crawfish Boil. My husband and oldest son were able to go down last year on a mission trip with some friends and LOVED the "boils". For my husbands 40th birthday, we decided to do one at home (here in Washington state) so we looked around the internet and my friend found your website. I fell in love with your website (it is SO east to navigate and I LOVE that you have posted all over that the shiping is included in your prices!) and decided that your prices were the best. I ordered but still had one question. I called the next day and spoke with a VERY nice lady who answered my questions quickly and well. We got our crawfish party pack on time and out of 30 pounds, there were only 8 dead ones!! That's crazy!! I am so totally impressed with your company...from your website to your prices to your customer service to the quality of your product. I will definitely recommend you to anyone who asks, and it is more than likely that we will order from you again!! We had the best time and the food was great! I need to figure out how to email you photos and I'll send some along!! Thank you so much for an amazing Crawfish Boil!!

We got the crawfish today as you promised. They were alive and kickin, and delicious! This is the first time I ordered from you and I couldn't be happier. Thanks and have a very Merry Christmas!

I would like to send a thank you for your excellent customer service. FedEx had a problem with Memphis airport and told me my shipment would not be received in time for my party. I received a call from you that you would not charge me for the shipment even though it really did not fall under your resonsibility. It turns out I recieved my shipment right at the beginning of my party and we were able to still have a great live crawfish boil! I have to say your crawfish were much larger than I expected and your seasonings were the best I have ever had. Thank you for providing great customer service and a wonderful product.

Just wanted to let you know that the shipment arrived right on time. Almost all survived the long trip to Canada, maybe 10 dead, which will not go to waste as I will use them for fishing in the upcoming weekend....This experience was one of a kind, definitely worth the extra freight cost. A big thanks goes out to you and your family for making the ordering process as painless as it could be and having such good quality. And there's nothing wrong with having another excuse to drink more beer. I would go nowhere else to place another order which I'm sure I will do before the season is up.

I placed an order with your company yesterday afternoon and I am very pleased to say that I was informed by my children that the party pack arrived today!!! To sum up your professionalism and reputation with me, one word--AMAZING!!! You guys delivered based on YOUR word and that is so refreshing and encouraginbg in these trying times. As I mentioned in my email note to you guys, my son will be delighted as we surprise him this evening with a real "Cajun" crawfish feast! I cannot wait to get home to open the package and begin the party! Thanks a whole bunch for being a company that backs up their words!!! I will DEFINITELY continue to use your company for my crawfish needs. With Grateful Regards, Bernie Rencher NYC