Louisiana Crawfish Company

I want to let LA CRAWFISH and the world know that it is very refreshing to deal with a company that truly understands the meaning of Customer Service. LA Crawfish did their job, shipping out 100 lbs. of crawfish on the requested date to arrive the day before our party. We always get the crawfish on Friday to give us a day buffer in case of any snafu. We received a call on Friday morning from FED EX advising us the shipment was delayed in Memphis, TN and would arrive the next business day. I advised them that live crawfish arriving on Monday after the party, are totally useless to us. FED EX then advised me that they would put a note in the computer to deliver on Saturday but they couldn’t guarantee it. Having dealt with large corporations in the past, I realize we are a grain of sand and I didn’t have a good feeling. Thankfully one of the two coolers of crawfish did arrive on Friday as expected. They were very active and healthy. The type of product we always receive from LA CRAWFISH. I called LA Crawfish and they advised me they already knew of the problem and were researching the solution. We expressed our concern that crawfish sitting in the airport for 2 days in a container with limited air could be cause for dead crawfish. They didn’t argue with us, they advised they would send out 50 lbs. via UPS for Saturday delivery – at no charge. Saturday morning came and to our surprise, FED EX did arrive with the crawfish – a bit smelly but still alive. After rinsing them with water and releasing them into the holding tank they came back to life. Not even an hour later we received the UPS shipment, the crawfish were even healthier than the shipment we received on Friday and they were HUGE!! I think LA CRAWFISH sent us jumbo to solidify the customer relationship. I would recommend LA CRAWFISH to anyone who is interested in getting live crawfish. This was our 20th year to deal with them and we have always had a very positive experience. Thank you LA CRAWFISH for making our party a success – again!!

My daughter wanted to do something different for her college graduation party so I ordered 70 lbs of select crawfish.. We could not have been happier with the quality and freshness of the delivery. I planned on starting the boil at 4 pm and As promised it was delivered right on time and packed perfectly. We fed 60 people with a few leftovers! We can't wait to do this again . thank you for helping us to make our party unique and a success!!!!

Thank You, Thank You, Thank You. I don't know how you did it but I appreciate your world class customer service more than you know. On the day of our crawfish party I received an email from UPS that said due to weather our shipment was delayed and would be delivered the next BUSINESS day. With this being Memorial Day weekend I knew we would not be getting our crawfish for the party but instead be getting a very smelly shipment of dead crawfish on Tuesday!! I called your 800 number and the very calm, pleasant customer service rep said she would see what she could do on her end. I few hours later our crawfish miraculously appeared at our front door---a few hours later than expected but non the less we were able to have an extremely successful party that everyone will be talking about for years to come!!! You are the BEST and have certainly won several life long customers.

Please help extend a huge “THANK YOU” to all of your company. I received the 100 lbs of crawfish and my party ate every single one of them. Also would like to add that every bug was alive and fresh. Good Job LA Crawfish!!! And thanks for making a good party a GREAT one in Southern California.

Absolute perfection !! I am completely satisfied no only with the crawfish (which were fabulous ) and your "yes, I can do that" staff. Delivered on time and in perfect condition An extremely satisfied customer. Amazon would be proud of your service. See you again. DP

I just wanted to thank you again for your reliability in getting live crawfish shipped to us this year. This is our 8th year in a row holding a crawfish boil in NC with crawfish provided by your company, and you've never let us down.

I ordered crawfish for the first time from y'all this past weekend on May 31st. I was pleased from A to Z. The order came on time, the instructions were clear, and the taste was out of this world. It was my first annual crawfish boil and everyone was pleased. I couldn't have asked for better and I will only order from LA Crawfish from here on out. Thank you for making my weekend great.

I would like to thank your company for such a wonderful experience. We ordered for my sons wedding rehearsal dinner. Almost all of the fifty people in attendance had never experienced crawfish before. Everyone tried them and loved them. I am sure you will receive some new customers. It was hands down a great time and wonderful service!!! Thanks again!!!

Hi - I just wanted to drop a line to say thank you for all of your help and being such a great group of people to work with! I placed my first order last week (20lb party pack, and some additional seasonings), and as it was the first boil I had done and the first time I had ordered product from you, I had more than a few questions. Everyone I spoke with was extraordinarily friendly, helpful and reassuring. (And you were right, if you can boil water, you can boil Crawfish...lol). Everything came out fantastic, and my buddies are already asking when the next boil will be. Thank you again, you definitely have a new customer who will swear by your product and your service, and i'd recommend you to anyone and everyone. Best, Jeff

Thank you so much for coming thru in a pinch. Once again our Memorial Day Crawfish Boil was a success, and once again everyone loved your product. I have a few photos for you guys too. Thanks again George Rallis Chef/Owner

Just wanted to compliment you guys on your great service. Orderd the 10 lb pack along with 5 lbs of tails on Tues approx 3:30 and received them by 10 AM Wed morning. Needless to say we had a nice crawfish boil tonight for dinner. Will definitely be a repeat customer as the crawfish were great in quality and taste. Thanks again.

I just wanted to write you and tell you how amazing your Turducken is. My family ordered our first one for Thanksgiving this year and we loved it. My husband is coming home from his 4th tour in Iraq for Christmas and I will be ordering another one this week so he will have a chance to try one. He is so excited and we can't wait to try a new one. Shipping was extremely fast and directions were very easy to follow. Amazing food and amazing company. Thanks

I don't check my email often but I just want to say that during Good Friday this past year we had an awesome boil. I have always wanted to do something like this, and it turned out awesome. I'm the guy in the family that does those goofy quirky things and everyone shakes their head and wonders how something will turn out. 99% of the time it always does and we had a lot of laughs and good times doing our first boil. We plan on doing them now more often as we will get better in efficiency. Tell everyone thanks for the great crawdads and we'll talk to you later.

I have to hand it to the LA Crawfish Company! I ordered 100lbs of live crawfish to be shipped overnight to Fort Worth for a Friday delivery. When the crawfish arrived we followed the instructions on how to handle and maintain the crawfish when received. We transported the crawfish to Possum Kingdom Lake for a Saturday evening boil. We hosed down the crawfish a couple of times and stored them in a cool dry area with some lose ice on top. All night I worried how many we would lose and kept kicking myself for not paying the extra $12.50 to have them delivered directly to PK for a Saturday Delivery. We had never ordered live crawfish and did not know what to expect. To everybody's surprise we only had a dozen or so which did not survive the trip. The crawfish were great! Thanks so much for helping us put our 1st annual end of school crawfish boil. Next years event is schedule Memorial Day week end so until next year-y'all take care of those mud bugs!

Thank you for the excellent service and the superior quality of your product. Although I have often ordered in the past from other companies you have easily surpassed them all with your product. I look forward to ordering from you again.

We just the third annual Chuck Lewis Crawfish Boil and it was awesome! I had to get frozen crawfish this year because I live in Hawaii now, and I was a little nervous, but it was the absolute heat! Matter of fact, it was so good that there’s been a demand for an encore. So, we’re going to throw “Crawfest 09” 31 July 2009. How late can I order the crawfish and still have some available? How long is the season going to run? And for some reason I had this thought that you might like some pictures. Thanks again for another awesome setup.

Dear LA Crawfish Company, I just want to say 'thank you' for helping to make our Christmas dinner so special, this year. My sister, and my nieces wanted to have crawfish etouffee, instead of the traditional fare, and I agreed. The 5 pounds of tail meat that I ordered from you arrived safetly, and on time, which is always appreciated. I will say this-there aren't very many things that can make a family delay opening thier gifts on Christmas Day, but once the etouffee was ready, all we could think about was eating, instead! All of my guests were very complimentary of the food, and I told them that when you prepare an authentic, creole dish, like this, the crawfish have to come from Louisiana. Your product, and your service are 'top shelf', and I would highly recommend your company to anyone. I wish you continued success, in 2010.

Hello! First of all, I'd like to say that as the husband of a lovely lady born into a Cajun family, I've come to love realy Cajun Cuisine. I began making etouffee for ourselves about a year ago, and used whatever crawfish I could find near me...which was Chinese crawfish tailes sold at our local Wal Mart. I never felt right about that, and everytime I made it, I cringed at the idea. So, a couple of months ago, I set out to find a source for real Louisiana crawfish. That is when I found you and ordered five pakcs of your frozen crawfish tails OH MY GOD, what a difference. Where the Chinese tails smelled fishy and were just too funky, yours have what I deem to be the wonderful aroma of the true crawfish taste. They were meatier too. Just all around better. Not to mention it made me feel GOOD to know that I was buying from my fellow citizens. With lots of extended family that live in Louisiana, it just felt right. I'll never go back to anything but your great crawfish. You've won over a customer for life.

As always, your company enabled another successful Kloker Boys annual crawfish cookout this past weekend. I may have mentioned it before, but I am sooo glad you all decided to go with FedEx for your airport to airport delivery. Delta Dash was such a pain to deal with. The crawfish were awesome and very good size this year so thanks again.

Thanks for providing us with another great batch of crawfish. Our guests totally enjoyed the day and I was thrilled to find no dead crawfish in our shipment. We ordered 100 pounds and we ate 100 pounds!!