Louisiana Crawfish Company

I want to let LA CRAWFISH and the world know that it is very refreshing to deal with a company that truly understands the meaning of Customer Service. LA Crawfish did their job, shipping out 100 lbs. of crawfish on the requested date to arrive the day before our party. We always get the crawfish on Friday to give us a day buffer in case of any snafu. We received a call on Friday morning from FED EX advising us the shipment was delayed in Memphis, TN and would arrive the next business day. I advised them that live crawfish arriving on Monday after the party, are totally useless to us. FED EX then advised me that they would put a note in the computer to deliver on Saturday but they couldn’t guarantee it. Having dealt with large corporations in the past, I realize we are a grain of sand and I didn’t have a good feeling. Thankfully one of the two coolers of crawfish did arrive on Friday as expected. They were very active and healthy. The type of product we always receive from LA CRAWFISH. I called LA Crawfish and they advised me they already knew of the problem and were researching the solution. We expressed our concern that crawfish sitting in the airport for 2 days in a container with limited air could be cause for dead crawfish. They didn’t argue with us, they advised they would send out 50 lbs. via UPS for Saturday delivery – at no charge. Saturday morning came and to our surprise, FED EX did arrive with the crawfish – a bit smelly but still alive. After rinsing them with water and releasing them into the holding tank they came back to life. Not even an hour later we received the UPS shipment, the crawfish were even healthier than the shipment we received on Friday and they were HUGE!! I think LA CRAWFISH sent us jumbo to solidify the customer relationship. I would recommend LA CRAWFISH to anyone who is interested in getting live crawfish. This was our 20th year to deal with them and we have always had a very positive experience. Thank you LA CRAWFISH for making our party a success – again!!

A note to Avery: I just wanted to say thanks for helping us out on Saturday to get to the bottom of the shipping company's freakout (they called us on delivery day saying the shipment was damaged, it would be a complete loss, and they were getting rid of the crawfish). You straightened them out, and all 100 pounds eventually got delivered safe and sound and ON-TIME, completely fine and ready to cook! The party was a huge success. Thank you!

Good afternoon and Greetings from Loveland, CO... A quick note to follow up with a "Colorado Crawfish Boil Report" On April 8th, our daughter turned 40 years old. We have lived in Loveland for the past 10 years. Previously, we lived in Texas for 30 years and had our share of Crawfish Boils. Jody can to me and said "dad, I want to have a Crawfish Boil for my Birthday...." We ordered the crawfish on Friday, April 8th, received the crawfish on Saturday, April 9th and had the party on Sunday, April 10. I called down and spoke with your customer service and told them what I wanted to do...... She mentioned that they do not recommend waiting another day to do the boil, however, it could and can be done...and gave suggestions on how to keep the crawfish over night... We had a "Very Successful Boil" We were pleased and surprised at the "VERY FEW" casualties that we had in the 60 pounds that we purchased... Thanks and Thanks and Thanks.. Good Day and Sincerely Loveland, CO

Just wanted to let you know that the crawfish arrived in perfect condition. They were big and everything went awesome. We will recommend you guys any time we want to have a crawfish party again. Thanks!!!

I just wanted to thank you for another perfect batch of live crawfish. I don't think there was a single dead one in the entire 80 lbs. Thanks again!

I just want you to know how pleased we were with the crawfish you sent us. They arrived right on time and in perfect condition. We really enjoyed them. Thank you for making our little party a success

I recently placed my first order with you for 35 lbs of Crawfish. They arrived right on time packaged perfectly. They were the star of my first annual Mardi Gras party. I had planned to get some pictures to post on your facebook but I also made 3 gallons of hurricanes so pictures were forgotten! I will be ordering from you again! Thank you so much - Everyone raved over the crawfish and loved that they were straight from Louisiana. Thank you again and have a great rest of the week.

Thanks Stacy for being there to answer the phone and take my order. The boiled crawfish I ordered were absolutly GREAT. I am originally from Metairie and Katrina kinda kicked me out and I have been looking for a Good Company that I could get boiled crawfish from(shipped) without paying and arm and a leg. Not only were the crawfish from La. Crawfish a decent size and priced right in order to be shipped to Michigan, but, they were ABSOLUTLY DELECIOUS. It really reminded me of being at home in "the boot" while being in "the mitten". THANK YOU

I received my order today! I have been away from home for 13 years and it's always nice to be able to order a little piece of Louisiana! I lov your company and you guys always take care of me. Just wanted to extend a big thanks.

Just wanted to THANK YOU from Southern Illinois (Carterville) for the WONDERFUL experience!! Who would have thought u could order crawfish to your door!! Our 40lbs were here on time, excellent size, very few dead ones, and wonderful tasting!!! We definitely be ordering again!!! Thanks again for being a wonderful company true to your word!! Cara Mausey Carterville, IL

Thank you so much for coming thru in a pinch. Once again our Memorial Day Crawfish Boil was a success, and once again everyone loved your product. I have a few photos for you guys too. Thanks again George Rallis Chef/Owner

I wanted to say thank you for the crawfish we ordered from y’all this past weekend. The crawfish arrived right on time and all were alive! The nice ladies who answer the phones are always a pleasure to work with. I have ordered from you guys 4 or 5 times now and am a loyal customer. I recommend you guys to anyone who has any questions about ordering crawfish. Thanks again for the customer service and excellent product, it seems now-a-days these two things are hard to find together.

Just wanted to drop you a line to tell you how very pleased I was with your crawfish! They were delivered right on time, crawfish size exceeded expectation, seasonings were great, and to top it all off, we loved the party pack beads and bibs!!! Excellent experience!!! Thank you so much!! PS. Have already passed your Website on to several friends! Will be ordering from you again soon......... Best regards, A very pleased customer

We had my husband's graduation party yesterday and the crawfish that we ordered from y'all were AWESOME!!! They were the hit of the party up here in 'Yankeeville'! I'm a Louisiana native who married a yankee and the crawfish made my homesickness go away for a brief time! The quality of the crawfish were unbelievable! We also ordered a cooker and it was such a high quality pot. I was so nervous about ordered and cooking them, but it couldn't have been easier and we can't wait to have another party so we can order them again! Thanks for making home a little closer!!!! Allison Endres Louisville, KY

Just wanted to say that I appreciate how quickly you processed my order and shipped my turducken. i ordered on Monday by phone from Texarkana, TX and received my order on Tuesday. Thanks for the great customer service. Thanks Kim Strickland

Having been to many crawfish boils, my wife and I decided to have our own. Thank God I stumbled across LA Crawfish Company. The crawfish were all alive and the sausage was second to none. The staff was a "BIG" help too. Joy called to let me know the pot (like I said first timer) I had ordered wouldn't be available for the date I wanted. I decided on a different size and it arrived right on time. Joy was a big help with all of the questions I was asking about the crawfish and pot types. She was patient and answered them for me and made the party a huge success. Needless to say I'll be placing another (and bigger) order next month as the first one was a trial run. Again thanks LA Crawfish for "EVERYTHING!"

Hi, I am originally from Louisiana and now live in Michigan. Although I have been to many crawfish boils growing up back home, I have never hosted such an event. To be honest, I was very nervous and anxious about the enitire process. Your team at Louisiana Crawfish Co was such a pleasure to deal with. They couldn't have made it any easier for me. We ordered EVERYTHING from you guys (crawfish, burner, paddles, pot, etc). And I have to say everything was perfect. A friend of ours just went to a crawfish boil in New Orleans a week ago and said that our boil was better! What a compliment. This was our first annual crawfish boil. We will no doubt be ordering from you again. You have a customer for life. Thank you for everything.

Hi, I moved up to Bellingham Washington 10 years ago and never thought i would be enjoying crawfish up here. Over 2800 miles from what was once home. I assumed that to have good crawfish or good anything I would have to travel back to Louisiana. Boy was I ever wrong. What a suprise 5 years ago when my boss asked me if I would consider boiling crawfish for the company. I started surfing the web looking for places that would ship live crawfish. Then it was where would I get a boiling rig from. There was no place here that carried big enough pots much less jet burners in Bellingham. Another reason Louisiana Crawfish Company really stood out. That had it all pots burners paddles if you need it to cook crawfish they have it. The first year was quite an experience. I have noticed that each year the quality seems to have gotten better and better. The crawfish arrive in perfect shape. It has become so popular that last year the local paper did a piece on it. Our company paper followed suit and also did a piece on it. Everyone is just amazed at the fact that the crawfish arrive in such good shape and that they taste so good. I cook them in the traditional way with the spices that Louisiana Crawfish Company sends with the crawfish. The only thing different that has been requested by the locals is that with the corn and potatoes that we add mushrooms to the mix. Boy do those things soak up the spice. Once again this April we will boil crawish on the sidewalks of Bellingham. Thank you Louisiana Crawfish Company for your quality and service.

Excellent crawfish, excellent service. All we needed was to be home in Eunice with family. Your crawfish and service far exceeded our expectation. Thank you, Thank you.

Y'all are the greatest! We recieved out package on time and the sight of the size and live nest just blew us away. Each one had nothing but praise for you all. Just keep doing the things you're doing. I will spread the word about Louisiana Crawfish Company with our families and friends. Bless you all!