Louisiana Crawfish Company

I want to let LA CRAWFISH and the world know that it is very refreshing to deal with a company that truly understands the meaning of Customer Service. LA Crawfish did their job, shipping out 100 lbs. of crawfish on the requested date to arrive the day before our party. We always get the crawfish on Friday to give us a day buffer in case of any snafu. We received a call on Friday morning from FED EX advising us the shipment was delayed in Memphis, TN and would arrive the next business day. I advised them that live crawfish arriving on Monday after the party, are totally useless to us. FED EX then advised me that they would put a note in the computer to deliver on Saturday but they couldn’t guarantee it. Having dealt with large corporations in the past, I realize we are a grain of sand and I didn’t have a good feeling. Thankfully one of the two coolers of crawfish did arrive on Friday as expected. They were very active and healthy. The type of product we always receive from LA CRAWFISH. I called LA Crawfish and they advised me they already knew of the problem and were researching the solution. We expressed our concern that crawfish sitting in the airport for 2 days in a container with limited air could be cause for dead crawfish. They didn’t argue with us, they advised they would send out 50 lbs. via UPS for Saturday delivery – at no charge. Saturday morning came and to our surprise, FED EX did arrive with the crawfish – a bit smelly but still alive. After rinsing them with water and releasing them into the holding tank they came back to life. Not even an hour later we received the UPS shipment, the crawfish were even healthier than the shipment we received on Friday and they were HUGE!! I think LA CRAWFISH sent us jumbo to solidify the customer relationship. I would recommend LA CRAWFISH to anyone who is interested in getting live crawfish. This was our 20th year to deal with them and we have always had a very positive experience. Thank you LA CRAWFISH for making our party a success – again!!

My Wife Suprised me for Father's Day with a 20lb live sack here in Pennsylvania! They were just as good as when i had them down there 20 years ago. Thanks for making them affordable. We will order more again soon!!!

I just wanted to personally thank you all for including a hand-written personal message with my order to my parents. They were ecstatic and called me to ask how I hand-wrote on the shipping slip. Excellent customer service, thank you.

THANK YOU for delicious crawfish!!!! My order arrived on time and I boiled them the next day. Didn't lose but a couple of crawfish. Used your seasoning and the turned out awesome!!! Everyone at our Memorial Day cookout loved them. Well, at least the crawfish lovers among us did. I'll definitely get my next order from you. Thanks again for great service and a great product.

You guys have done it again! I just hosted another phenomenal crawdad boil here in CA and your crawdads were FANTASTIC!! I have shopped with you for several years now, and I have been constantly thoroughly happy with the products you sell, AND your fantastic customer service!! I always mention your exceptional customer service when talking about your company. (I have to admit, I asked some silly questions for my first boil! Everyone was very patient with me :-) ) I rave about your company to everyone I talk to. A first-time crawdad eater was so excited about your products, you will be receiving an order from Los Angeles soon! Thanks again!!

I just want you to know how pleased we were with the crawfish you sent us. They arrived right on time and in perfect condition. We really enjoyed them. Thank you for making our little party a success

Louisiana Crawfish Company:Your delivery was right on time and the crawfish was excellent.My wife was very happy and if she is happy then so Im I.You have a customer for life.Thank You So Much

Just wanted to compliment you guys on your great service. Orderd the 10 lb pack along with 5 lbs of tails on Tues approx 3:30 and received them by 10 AM Wed morning. Needless to say we had a nice crawfish boil tonight for dinner. Will definitely be a repeat customer as the crawfish were great in quality and taste. Thanks again.

I just want to thank ya'll for the amazing batch of 120 lbs. of crawfish I received Saturday. They were perfect size and were in great condition with almost no dead loss. The party I catered out here in Sierra Madre, CA. had many folks from Louisiana who had flown in and everyone was thoroughly impressed. Thanks again and I look forward to doing more business wih you soon!

We just wanted to let you all know how pleased we have been with your service and products over the past few years. Many a successful boil has been the result of our dealing with LA Crawfish Company. This year will no doubt be yet one more. With that said we also truly want to thank you all for making our very first Mardi Gras party the absolute best it could have been. We have 20 guests who can attest to that! A very special thank you goes out to Avery without whom we would have been lost. Hosting a party like this in another country and making it as authentic as possible would have never been an option if not for LA Crawfish company. The time it took to plan and arrange everything was something else, only to almost be for nothing in the very end due to various shipping issues and problems with other companies. If not for Avery and her willingness to go so far out of her way to help us we would not have been able to pull it off at all. Thank you all for your help. Avery, you are our hero. You have a customer for life. Warmest Regards, John & Nancy Cole Calgary, Canada

Just wanted to say what an awesome surprise this ended up being for my husbands birthday! He ate lbs himself!!! Everything was awesome! The mudbugs were huge, the gator bites were as well. We will be ordering again...Also wanted to thnk you for shipping it ALL together so he got his shirt at the same time!

My husband and I just wrapped up our 5th Annual Central Pennsylvania Crawfish Boil and every year it gets bigger and better. And every year we order from your business and are never disappointed. This year was our largest yet with over 100 people (including kids) and 95lbs of crawfish! My husband Joe hails from Louisiana and our spring would not be complete without CRAWFISH! Check out a blog from a local food critic and pictures taken of our day, http://travelingfoodcritic.blo... I think the people of Central Pennsylvania are hooked on your fabulous product, I know I can't wait until next year! Thank you!

I couldn't be happier with the crawfish I recieved on friday. We didnt cook them till saturday around 4. But when we did start cooking we only found a few that didnt make it. Great product! I will be ordering from you again.

I've been trying for months to obtain quality cajun ingrediants without paying and arm and a leg for shipping. LaCrawfish Co's totally fair policy of free shipping is GREATLY appreciated. It's getting harder and harder to find such great service with quality product on the net. GREAT JOB LaCrawfish!!!!

I would like to take this opportunity to thank you all for another great shipment of crawfish last week, the 120lbs went well (and quickly), and as usual, they were big, alive, and tasty as ever. Thanks again for helping my wife and I pull off another great Miami Crawfish Fest at home; I guess next year I will need to order 150lbs. Best Regards!!

We just wanted to say you rock. We live in CO and the crawfish were better than some I purchased in LA. The live count was amazing and it arrived as scheduled. Thanks a lot! You will be seeing lots more business from us!

Just wanted to say how impressed I was with your service and product. I ordered 20lbs of shrimp for a Mother's Day shrimp boil. They arrived intact, on time, and still frozen solid. We just moved to the midwest from the gulf coast of Texas and miss out availablity of fresh seafood. The party was a great with lots of comments about quality of the shrimp. They all loved the Cajun spices that were included in the order.

Thanks so much for making our 1st annual crawfish boil a tremendous success. FedEx delivered them exactly as planned in perfect condition. The large size of the crawfish was only exceeded by the great taste. We'll be back for more soon.

Just wanted to let you know that the shipment arrived right on time. Almost all survived the long trip to Canada, maybe 10 dead, which will not go to waste as I will use them for fishing in the upcoming weekend....This experience was one of a kind, definitely worth the extra freight cost. A big thanks goes out to you and your family for making the ordering process as painless as it could be and having such good quality. And there's nothing wrong with having another excuse to drink more beer. I would go nowhere else to place another order which I'm sure I will do before the season is up.

A phenomenal company with a phenomenal product. Every time I order, you guys hit the mark. I can't thank you enough. Friendly and prompt. I think the only way to get this any fresher is to raise them yourself. WOW enough said.