Louisiana Crawfish Company

Good Morning, I just wanted to say thank you for the shipment of 600 lbs of crawfish, 200 lbs shrimp, spices and table roll. Out of 600 lbs, I did not see a single dead crawfish in the entire batch. This was amazing and no matter how careful everyone is from packing, shipping, etc., there is normally 2 - 3 dead in each bag. Not this time. From the customer service we received from Avery and staff, to the order itself, I thank you for helping us make our Missouri Crawfish Boil successful for our local Veterans. After expenses, we raised over $10,500 to help us get our homeless Veterans into housing. We will do two smaller boils (around 30 to 90 pounds) in the next two months and will certainly be in contact when we're ready to order.

I want to let LA CRAWFISH and the world know that it is very refreshing to deal with a company that truly understands the meaning of Customer Service. LA Crawfish did their job, shipping out 100 lbs. of crawfish on the requested date to arrive the day before our party. We always get the crawfish on Friday to give us a day buffer in case of any snafu. We received a call on Friday morning from FED EX advising us the shipment was delayed in Memphis, TN and would arrive the next business day. I advised them that live crawfish arriving on Monday after the party, are totally useless to us. FED EX then advised me that they would put a note in the computer to deliver on Saturday but they couldn’t guarantee it. Having dealt with large corporations in the past, I realize we are a grain of sand and I didn’t have a good feeling. Thankfully one of the two coolers of crawfish did arrive on Friday as expected. They were very active and healthy. The type of product we always receive from LA CRAWFISH. I called LA Crawfish and they advised me they already knew of the problem and were researching the solution. We expressed our concern that crawfish sitting in the airport for 2 days in a container with limited air could be cause for dead crawfish. They didn’t argue with us, they advised they would send out 50 lbs. via UPS for Saturday delivery – at no charge. Saturday morning came and to our surprise, FED EX did arrive with the crawfish – a bit smelly but still alive. After rinsing them with water and releasing them into the holding tank they came back to life. Not even an hour later we received the UPS shipment, the crawfish were even healthier than the shipment we received on Friday and they were HUGE!! I think LA CRAWFISH sent us jumbo to solidify the customer relationship. I would recommend LA CRAWFISH to anyone who is interested in getting live crawfish. This was our 20th year to deal with them and we have always had a very positive experience. Thank you LA CRAWFISH for making our party a success – again!!

I received my package and just wanted to say we are so excited! I miss my vacation time down there but I am so happy we could order! Thank you so much for being able to ship all the way up here. We are the last stop before Canada! So happy

Ordered 50 lb. live crawfish last July, sorry so late in sending this thanks. The order arrived just as promised. There were no more than ten dead crawfish out of whole 50 lbs. Everything was great, thanks for the effort and integrity that you handle your business with. Not many things come just as promised these days.

Just wanted to let you guys know that those were the best crawfish that we have eaten!!!!! Think we might have had 4 dead ones. They were awesome. Would order more for this weekend but my husband thinks Im crazy!!!! Loved loved them. I'll send you a pick of my grandaughter's pile. She is only 11 . Thank you very much. We will be ordering again very soon.

A note to Avery: I just wanted to say thanks for helping us out on Saturday to get to the bottom of the shipping company's freakout (they called us on delivery day saying the shipment was damaged, it would be a complete loss, and they were getting rid of the crawfish). You straightened them out, and all 100 pounds eventually got delivered safe and sound and ON-TIME, completely fine and ready to cook! The party was a huge success. Thank you!

I'm here to tell you all of America should watch and learn how these folks conduct business. 100% customer satisfaction from the order to the consumption. This is what our nation was built on!! For the people by the people. Thank you so much.

I just wanted to send you a quick note to say thank you!! I had my crawfish boil two weeks ago. Being that I live in Michigan, we had to get the pre-boiled crawfish (which tasted fantastic). I received my shipment on Friday night for my Saturday party. Upon arrival, the cooler was destroyed and the crawfish were warm. I reached out and sent photos of the package. Within a few minutes, Avery replied to my email. She managed to get a replacement shipment out that night and saved my party. I really appreciate the excellent customer service I received from Avery and your entire staff.

Just got the "Dad's", they are absolutely beautiful , excellent tip top condition . We appreciate your professional business attitude. and the kooli-cup was a nice touch, it will be on the picnic table every weekend. Thanks again!

100% satisfied! I ordered the frozen crawfish tails, smoked pork sausage and jambalaya mix. My order showed up at my door exactly when promised. Nicely packed. And the quality of the products was excellent. We made up a family sized portion of jambalaya, and let me tell you: it was FANTASTIC! Delicious is an understatement. I can't wait to place another order with your company. Keep up the good work!

Just wanted to drop you a line to tell you how very pleased I was with your crawfish! They were delivered right on time, crawfish size exceeded expectation, seasonings were great, and to top it all off, we loved the party pack beads and bibs!!! Excellent experience!!! Thank you so much!! PS. Have already passed your Website on to several friends! Will be ordering from you again soon......... Best regards, A very pleased customer

Howdy! Just wanted to drop you a quick note and thank you for all of your assistance in helping to make our first annual "Crawfish and Bullets" event a success. We had 14 guys out for a crawfish boil and skeet shoot and the quality (size and taste) of the live crawfish was spectacular. We opted for a Saturday delivery, early pickup from FedEx at your recommendation and had almost no dead loss out of 40lbs. Many of the participants had never been to a crawfish boil and they loved every tasty red mud bug. Your customer service from the time of order to delivery was spectacular (including a number of calls and hand-holding) and your instructions for how to prepare and serve was spot on (we found a little longer steam helped plump them up a bit, but that's nit picking). You have made a lot of fans (including a couple of Dallas Cowboys) and we'll definitely be placing future orders.

THe 30lbs of crawfish I received on Saturday were just plain awesome! For this time of year, the size was great and almost every crawfish was alive when I received them. Thanks for taking so much great care in providing live crawfish to those of us up here in the cold Midwest. I think you will also pick up a couple new customers who ate them for the first time at our party.

Just wanted to let you know that the crawfish we received on Saturday was amazing!! Of a 20lb shipment, only 8 were dead/crushed, and the rest of the batch were lively and clean. The packing was sturdy, and everything arrived in great condition. After our experiences with Louisiana Crawfish's unwavering professionalism and quality of product, my wife and I are very satisfied customers and are now two of your biggest fans. Thank you very much for helping us to enjoy a true Louisiana treasure and relive a big part of my childhood! Many thanks!

I have attached a few pictures of our boil. I can’t say enough about how happy we are to have found you guys. The crawfish were in great shape and the seasoning was absolutely perfect. We were excited to be able to share a little Louisiana cuisine with people who had never experienced it. We will definitely be back for more!!

Thanks so much for the quality and fast shipping of crawfish. There were very few dead ones. Out of 120lbs there were only 25 dead ones, total not pounds. This crawfish boil for my sons graduation will be a forever memory. I was able to introduce what a Louisiana crawfish boil is all about to 60+ people here in Iowa and everyone had a great time and loved the food. I will order from you again. Thanks!

Hi! At 11:00 am, NJ time, we got our crawfish. By 2 pm, they were all gone! They were excellent, taking us back to when we had them @ Catfish Juction in Leesville, LA on our past vacation this past February. We fell in love with your state and whenever we have your crawfish, it will take us back there again again. Thank you so much!

We ordered a Turducken from LACrawfish on 12/22/09 - destination Montreal, Quebec in Canada. We received it within 24 hours after we placed our order as expected, the Turducken is great, and we just wished to express our complete satisfaction with the very smooth transaction with LACrawfish!!! We will order from LACrawfish again in the future either for ourselves or for friends in the US and elsewhere in Canada. Thanks a whole lot again, and Happy Holidays & Best Wishes for the New Year 2010!

A phenomenal company with a phenomenal product. Every time I order, you guys hit the mark. I can't thank you enough. Friendly and prompt. I think the only way to get this any fresher is to raise them yourself. WOW enough said.

Thank y'all so much for making our first crawfish boil in Utah a huge success. We are orginially from Texas and had crawfish boils all the time, but since moving to Utah, it was very expensive to purchase crawfish up here and not worth the price. The crawfish we ordered from y'all arrived exactly when they were suppose to, were big, and most important, alive!! We invited so many of our neighbors, most have never seen a crawfish, let alone have ever eaten one. We'll definitely order from y'aall again! Thanks again for the great service and crawfish!!