Louisiana Crawfish Company

I want to let LA CRAWFISH and the world know that it is very refreshing to deal with a company that truly understands the meaning of Customer Service. LA Crawfish did their job, shipping out 100 lbs. of crawfish on the requested date to arrive the day before our party. We always get the crawfish on Friday to give us a day buffer in case of any snafu. We received a call on Friday morning from FED EX advising us the shipment was delayed in Memphis, TN and would arrive the next business day. I advised them that live crawfish arriving on Monday after the party, are totally useless to us. FED EX then advised me that they would put a note in the computer to deliver on Saturday but they couldn’t guarantee it. Having dealt with large corporations in the past, I realize we are a grain of sand and I didn’t have a good feeling. Thankfully one of the two coolers of crawfish did arrive on Friday as expected. They were very active and healthy. The type of product we always receive from LA CRAWFISH. I called LA Crawfish and they advised me they already knew of the problem and were researching the solution. We expressed our concern that crawfish sitting in the airport for 2 days in a container with limited air could be cause for dead crawfish. They didn’t argue with us, they advised they would send out 50 lbs. via UPS for Saturday delivery – at no charge. Saturday morning came and to our surprise, FED EX did arrive with the crawfish – a bit smelly but still alive. After rinsing them with water and releasing them into the holding tank they came back to life. Not even an hour later we received the UPS shipment, the crawfish were even healthier than the shipment we received on Friday and they were HUGE!! I think LA CRAWFISH sent us jumbo to solidify the customer relationship. I would recommend LA CRAWFISH to anyone who is interested in getting live crawfish. This was our 20th year to deal with them and we have always had a very positive experience. Thank you LA CRAWFISH for making our party a success – again!!

I received my package and just wanted to say we are so excited! I miss my vacation time down there but I am so happy we could order! Thank you so much for being able to ship all the way up here. We are the last stop before Canada! So happy

I just wanted to personally thank you all for including a hand-written personal message with my order to my parents. They were ecstatic and called me to ask how I hand-wrote on the shipping slip. Excellent customer service, thank you.

Thankyou. Just got my crawfish and all are lively. Lived in Biloxi 25 years. Had many boils. Katrina sent us packing This is going to be a treat. So glad we found you. Beautiful. Thankyou again.

I just want you to know how pleased we were with the crawfish you sent us. They arrived right on time and in perfect condition. We really enjoyed them. Thank you for making our little party a success

Just a quick note of thanks from me and my family in Connecticut for the wonderful service and excellent product! We have ordered crawfish from your company for the last three years. Every year the crawfish are wonderful and your service is excellent! Thanks for making the 3rd Annual Trimboli Family Crawfish Fest the best it could be!! We are already looking forward to the 4th!

I'm a New Orleans boy, born in 1946 and raised, and have been in Colorado since 1972. Our son wanted to get some crawfish, shrimp, and alligator nuggets for a family reunion in July last year. I talked him into using Y'all and getting the pre-cooked stuff. Everything was FABULOUS!!! Just like I remembered from a past order we got from you! Keep up the great work, Y'all! We are lifelong customers of the BEST place to get crawfish, etc. from. Y'all ROCK!!

Just wanted to say thank you for an awesome product. I ordered 60lbs of crawfish for a house warming party and it worked out perfectly. Everybody loved the crawfish! In fact, I placed a second order for this coming weekend as well. Keep up the fantastic work!! -DL

Received order....great package system. The order was as advertised, live and nice size. Great to do business, with reputable company.

I just wanted to express my appreciation for your company. Being from Louisiana and now living in Oregon, I am still able to have the tastes of home at an affordable price with a high quality product. I have tried to explain the difference between La. crawfish and the crawfish you can get locally in Oregon, but the proof is always in the taste. Whenever I have ordered crawfish tails, they have always arrived when expected, and are still frozen with the dry ice. Also, if there is ever a question, I get a direct phone call from a very polite member of your staff(instead of an email which may delay delivery). The "extras"(seasoning,hot sauce) that are added are always a nice touch, too. I have only been here a couple of years, but I now have Oregon residents asking me to order for them, as they want the "authentic" crawfish. =) Thanks again for an awesome company,quality products, and true southern hospitality from your staff.

My family and I wanted to take the time to write and thank you profoundly for being distributors of the Alpine Turducken! We ordered a turducken last year, but not from you and not this brand. This Alpine was FAR superior, and for the same price. Your delivery and tracking was great. I was also impressed with the inclusion of the parchment and 2 kinds of foil. Initially I was concerned about tying my oven up for 10 hours, but figured out how to work around it, and WAS IT EVER WORTH IT! Thank you for shipping to Minnesota! Turduckens are starting to show up locally here now, but we don't quite trust they will have the authentic southern flavors. We will be back! And probably also to enjoy some of your other fine offerings as well! Well, thanks again for making ours an extra happy Thanksgiving!

Fathers Day (celebrated on Saturday cuz we couldn't wait to try them) turned out to be fabulous and why? Because your crawfish made it that way. They were wonderful, tasty and delicious. We had enough left over to make an Etoufee the next day. Thank-you so much for those tasty tidbits!

Aloha, y'all - I just wanted to let you know the bugs traveled from you to Honolulu just fine, arrived cold and fresh and right on time, and we had a fantastic boil, Hawaiian style. I just love showing off our wonderful food to folks who were not so fortunate to be born in Louisiana, and the crawfish you supplied were perfect! Now if the Saints will please just have a great 2011 season so we have an excuse to do it again!

I am writing to you in thanks for a fantastic service. I am a native Louisianian (Slidell), but I have lived in Portland, Oregon for approximately eight years. During that time, I have repeatedly wished that I could host an authentic crawfish boil for my friends here, and you folks made that possible. I ordered 30 pounds of live crawfish for the recent Memorial Day weekend, and they arrived here in perfect condition (and held up equally well on the drive from Portland to our camping site in the Columbia Gorge). People up here went crazy for the crawfish, and it was wonderful to finally share such a treasured part of my home culture with my Pacific Northwest family. The boudin that I ordered was also exceptional. Great service, great product, and everything at a surprisingly low price. Best, Kyle

Unbelievable! My 20 lbs of live crawfish arrived at 10:30 am Saturday on Memorial Day weekend. Not only was every one alive, they were actually crawling and jumping out of the pot. They were truly delicious. I can't wait for my next order. Thank you.

Just wanted to let you know that our crawfish boil went great this weekend, thanks for such a great product and service. The order arrived exactly when requested and everything was packed very well. Out of 30 pounds, there were only 3-4 deads bugs. I was very pleased to be able to throw a great party and to bring a little bit of Louisiana to Southern California. This will definitely be an annual event for us. Thanks!

I just wanted to thank you for providing me with some of the biggest and best crawfish that I've ever had. I went to school in New Orleans so I had my fair share of crawfish boils, but never have I had crawfish like the ones from your company. I was so pleased to share some Louisiana culture with my fellow New Yorkers. The crawfish were a big hit! The seasoning that you sent was amazing.Thank you again. Also, the beads and bibs were a lovely touch. I can't wait til next year, when I can do this again. Thank you!

Thanks so much for the quality and fast shipping of crawfish. There were very few dead ones. Out of 120lbs there were only 25 dead ones, total not pounds. This crawfish boil for my sons graduation will be a forever memory. I was able to introduce what a Louisiana crawfish boil is all about to 60+ people here in Iowa and everyone had a great time and loved the food. I will order from you again. Thanks!

Hi, I am originally from Louisiana and now live in Michigan. Although I have been to many crawfish boils growing up back home, I have never hosted such an event. To be honest, I was very nervous and anxious about the enitire process. Your team at Louisiana Crawfish Co was such a pleasure to deal with. They couldn't have made it any easier for me. We ordered EVERYTHING from you guys (crawfish, burner, paddles, pot, etc). And I have to say everything was perfect. A friend of ours just went to a crawfish boil in New Orleans a week ago and said that our boil was better! What a compliment. This was our first annual crawfish boil. We will no doubt be ordering from you again. You have a customer for life. Thank you for everything.

Got the "bugs" on Friday afternoon and the boil was Sat. at 3. I can't tell you all how great they were!! I miss living in Texas and getting "bugs" really easy! Now that I live in Atlanta I can still have my crawfish boil each year without a worry! You all have a loyal customer for life!! Thanks so much!!