Louisiana Crawfish Company

I want to let LA CRAWFISH and the world know that it is very refreshing to deal with a company that truly understands the meaning of Customer Service. LA Crawfish did their job, shipping out 100 lbs. of crawfish on the requested date to arrive the day before our party. We always get the crawfish on Friday to give us a day buffer in case of any snafu. We received a call on Friday morning from FED EX advising us the shipment was delayed in Memphis, TN and would arrive the next business day. I advised them that live crawfish arriving on Monday after the party, are totally useless to us. FED EX then advised me that they would put a note in the computer to deliver on Saturday but they couldn’t guarantee it. Having dealt with large corporations in the past, I realize we are a grain of sand and I didn’t have a good feeling. Thankfully one of the two coolers of crawfish did arrive on Friday as expected. They were very active and healthy. The type of product we always receive from LA CRAWFISH. I called LA Crawfish and they advised me they already knew of the problem and were researching the solution. We expressed our concern that crawfish sitting in the airport for 2 days in a container with limited air could be cause for dead crawfish. They didn’t argue with us, they advised they would send out 50 lbs. via UPS for Saturday delivery – at no charge. Saturday morning came and to our surprise, FED EX did arrive with the crawfish – a bit smelly but still alive. After rinsing them with water and releasing them into the holding tank they came back to life. Not even an hour later we received the UPS shipment, the crawfish were even healthier than the shipment we received on Friday and they were HUGE!! I think LA CRAWFISH sent us jumbo to solidify the customer relationship. I would recommend LA CRAWFISH to anyone who is interested in getting live crawfish. This was our 20th year to deal with them and we have always had a very positive experience. Thank you LA CRAWFISH for making our party a success – again!!

My daughter wanted to do something different for her college graduation party so I ordered 70 lbs of select crawfish.. We could not have been happier with the quality and freshness of the delivery. I planned on starting the boil at 4 pm and As promised it was delivered right on time and packed perfectly. We fed 60 people with a few leftovers! We can't wait to do this again . thank you for helping us to make our party unique and a success!!!!

Thank you so much for a fantastic experience! We had 40 pounds delivered this past Saturday and less than a handful didn't make it through the trip. They were all nice sizes and we had a wildly successful boil...in New Jersey! We cannot wait to order again! (We also had above and beyond customer service with the few inquires we had when ordering.)

Just want to thank you for the quality crawfish. I did the boil for the Sheriff Office in West Virginia. The boil was on Sunday got them on Saturday only lost a few. Thanks for the quality you have. We will be making future orders.

I would like to Thank you for the shipment. It was delivered on time and because of your professional staff my family had a Great Easter. I will certainly be a customer for life. Thanks again

I'm here to tell you all of America should watch and learn how these folks conduct business. 100% customer satisfaction from the order to the consumption. This is what our nation was built on!! For the people by the people. Thank you so much.

Hi, I wanted to say that I’m a huge fan of your company. I’m a return customer and i was turned onto your farm a few years ago. Ive never had a better experience and i can’t imagine buying anywhere else. I absolutely love your products. Best damn alligator sausage out there by far. Im sure a lot of folks probably email to complain and it can be tough responding to those, so I thought I’d add a little sunshine. You’re doing great work and I wanted to say thanks. I don’t know if you have any promotional products or some swag to show off you could send my way but I’d be most appreciative to try more of your products. Thank you and have a great one.

I just placed and received an order of gator nuggets last week and it arrived on time and was on ice and when I fried them up, they were just a big hit with my family. It was the first time we had tried gator and we all loved it. We are planning to make another order soon! Thank you for a wonderful experience.

Just got the "Dad's", they are absolutely beautiful , excellent tip top condition . We appreciate your professional business attitude. and the kooli-cup was a nice touch, it will be on the picnic table every weekend. Thanks again!

I recieved my order today and wanted to say thanks, the crawfish are always good quality. I grew up in Louisiana and reccomend you to all my friends here in Missouri. from ordering to delivery everything is pleasant.

LA Crawfish CO., Thank you for the wonderful service, not only was your service easy to use but the product that arrived on time was both fresh and lively (one got a good hold of my finger). You made my Mothers 50th birthday Cajun boil go swimmingly and the spices sent along with the package was the talk of the evening. I have recommended you to everyone in attendance at Friday's party and will fill all of my Crawfish needs through your CO. Lifetime customer, -Adrian Tafoya

Thank you for the quick shipment of my order. I ordered live crawfish but you were out so Stacy, I believe that was her name, recommended boiled crawfish. I hesitated a bit but I took the chance any way being i'd already invited my friends over this weekend for a crawfish feast. I received my order within 24 hrs of placing the call and must say I am very happy with the quality and flavor

Thanks for such excellent service and quality products. The goods arrived as expected and were enjoyed by a large crowd here in TN on Sat. evening. The cooker is a serious machine and nothing about the evening, food or other was disappointing in any way. You've earned our business as loyal customers as long as we're on the sunny side of the grass. God bless.

WOW! What a great job y'all did! We hosted a Mardi Gras crawfish boil out here in the middle of the Sonoran Desert for my stepfather's 80th birthday (he's a Georgia good ol' boy) and it was fantastic! It was the first crawfish for a large majority of our 60-plus guests, and they were blown away! As was I - with your product AND your service. A quick online order, a quick payment, and BAM! 30 pounds of pinchin', squirmin' mudbugs on my doorstep and - I'm serious - not ONE dead one in the whole bag. Luckily, my eyes were bigger than my guests stomachs, because now I have a fair bit of crawfish left over and frozen.... going to have some etouffee next week, and jambalaya after that!... Thanks SO much for your prompt, efficient, quality service - I'll recommend y'all to everyone, and I'll be back for more!

I've been trying for months to obtain quality cajun ingrediants without paying and arm and a leg for shipping. LaCrawfish Co's totally fair policy of free shipping is GREATLY appreciated. It's getting harder and harder to find such great service with quality product on the net. GREAT JOB LaCrawfish!!!!

Just wanted to say that I appreciate how quickly you processed my order and shipped my turducken. i ordered on Monday by phone from Texarkana, TX and received my order on Tuesday. Thanks for the great customer service. Thanks Kim Strickland

I just wanted to thank you and everyone at your company for helping to make possible the crawfish boil we had this past Saturday. While crawfish and the beach might be a strange combination, our party was a great success. My wife and I attended a lot of crawfish boils when we lived in Baton Rouge, but I had never been directly involved with cooking them. Your company-from the online info, to the fast shipping, to the easy-to-follow directions-made it easier for me to try my hand at doing this myself. Everything went off without a hitch-from the kids playing with the crawfish as I rinsed them off in my daughter's old baby pool, to the dueling cookpots I had working non-stop for about 2 hours, to the quality and taste of the crawfish themselves. I even had a few fellow ex-Louisianans there to verify that the crawfish, corn, potatoes, and mushrooms tasted just like they had remembered and to initiate those unfamiliar with eating mudbugs. My favorite testimonial had be from a Marylander who insisted to me that all shellfish should be steamed (e.g. blue crabs), and that he might have "a couple" of crawfish just to give it a try. After getting his fill at the table later in the evening, he was hooked, and made us promise we would do it again next year. So, I'll close by saying that is definitely something we'll consider doing. I've put your company's website in my Favorites for future reference. Thanks again!

Hi, I just wanted to THANK YOU SO VERY MUCH!! The crawfish arrived Saturday morning- PLENTY OF TIME BEFORE PARTY YEPIEeeeee!!! They looked and tasted AWESOME (used your seasoning MMMmmm)!!! There were very few dead ones- YEPIEEEEEEE!!! One would expect more to "NOT" survive the long flight. Your packaging was GREAT!! We will be ordering from ya'll again. We were 100% HAPPY with our order,as well as your GREAT SERVICE!! PLEASE feel free to use our THANKS on your customer satisfaction site.

We ordered a Turducken from LACrawfish on 12/22/09 - destination Montreal, Quebec in Canada. We received it within 24 hours after we placed our order as expected, the Turducken is great, and we just wished to express our complete satisfaction with the very smooth transaction with LACrawfish!!! We will order from LACrawfish again in the future either for ourselves or for friends in the US and elsewhere in Canada. Thanks a whole lot again, and Happy Holidays & Best Wishes for the New Year 2010!

We just wanted to let you guys know that our boil last Saturday was a huge success! Thank you so much for an excellent product. The entire process was as smooth as could be and everyone raved about the quality.