Louisiana Crawfish Company

I want to let LA CRAWFISH and the world know that it is very refreshing to deal with a company that truly understands the meaning of Customer Service. LA Crawfish did their job, shipping out 100 lbs. of crawfish on the requested date to arrive the day before our party. We always get the crawfish on Friday to give us a day buffer in case of any snafu. We received a call on Friday morning from FED EX advising us the shipment was delayed in Memphis, TN and would arrive the next business day. I advised them that live crawfish arriving on Monday after the party, are totally useless to us. FED EX then advised me that they would put a note in the computer to deliver on Saturday but they couldn’t guarantee it. Having dealt with large corporations in the past, I realize we are a grain of sand and I didn’t have a good feeling. Thankfully one of the two coolers of crawfish did arrive on Friday as expected. They were very active and healthy. The type of product we always receive from LA CRAWFISH. I called LA Crawfish and they advised me they already knew of the problem and were researching the solution. We expressed our concern that crawfish sitting in the airport for 2 days in a container with limited air could be cause for dead crawfish. They didn’t argue with us, they advised they would send out 50 lbs. via UPS for Saturday delivery – at no charge. Saturday morning came and to our surprise, FED EX did arrive with the crawfish – a bit smelly but still alive. After rinsing them with water and releasing them into the holding tank they came back to life. Not even an hour later we received the UPS shipment, the crawfish were even healthier than the shipment we received on Friday and they were HUGE!! I think LA CRAWFISH sent us jumbo to solidify the customer relationship. I would recommend LA CRAWFISH to anyone who is interested in getting live crawfish. This was our 20th year to deal with them and we have always had a very positive experience. Thank you LA CRAWFISH for making our party a success – again!!

Sorry for the late response, but I can't let it go with out saying that you costumer service is outstanding you products are the best we've had, to be expected. My family had a great boil. We will keep doing this every year , they liked the two boils that may be the new pre summer party's. Thanks again you are a pleasure to deal with. You and all your family's have a great year. Also when the kids see your box on the porch they say ahayeee until the boils over.

I wanted to email you and tell you how much my buddies and I enjoyed the crawfish we received. The crawfish were completely alive and yall exceeded all of our expectations. Big and fat ones seemed to be the majority of our package. Also thank you for the free koozi yall threw in the package. Lubbock Texas has never seen better crawfish and I plan on ordering much more this season and seasons to come.

David, Avery, and your whole staff I just want to send in my thanks for a great experience. You and your company made possible a great event and the food was delicious. The crawfish were wonderful, the spices were great, the directions were perfect for a bunch of newbies, and everyone had a great time. Thanks again for the easy process and I look forward to ordering again.

I just wanted to thank you all for such a great product! We ordered a 20lb pack of crawfish with the seasoning, alligator & some boudin for our friends going away party. We are military, so we often have going away parties, but this one was the best by far! We only had one, yes, only one that died! We were so impressed by the product! The crawfish were big and yummy! Everyone had such a great time and couldn't stop talking about how great they were! For some of the people it was their first time having crawfish and they were very impressed and couldn't stop eating them! The kids loved them as well and dared to eat the whole bag by themselves! They actually put a dent in them! We will definitely be ordering from y'all again! Easy to order, fast delivery, delicious product! Thank you so much again! You made it such a special event!

Received your shipment yesterday and everything was perfect. We had a wonderful Crawfish Boil. Found only 5 dead crawfish in 60# ... Unbelievable! The spice recommendation and product you provided was wonderful as well. Thanks you for a wonderful evening. I will be ordering more! Cheers, Stu

just wanted to say a great big thank you to everyone down there, working hard to deliver us superior crawfish. the ordering process is very efficient, professional, and polite. the deliveries arrive promptly and super fresh (alive!) and i was provided all the tracking info as promised, which helps in case there is a problem, which there never has been. we plan to be using your crawfish weekly on our menus at patowmack farm. the guests really enjoy them! thanks!

Your customer service is outstanding! The cake was also delicious, the tracking information relayed via email was very helpful and my team really enjoyed hunting for the baby inside the cake. Thank you for providing us with a great customer service experience. Please let your team know we appreciated their efforts.

Wish to thank you very much for helping me make my first mudbug boil up here in Amenia,NY a success! We ordered 180 lbs and had them delivered to a local airport for pick up. I would say we only lost about 2 to 3 lbs out of the whole order. We had 80 "Yankees" over for their first boil ever. At the end of the day I had only 10lbs left to peel and freeze! Now everyone is wanting to know if this going to be an annual event.

Thank you so much for coming thru in a pinch. Once again our Memorial Day Crawfish Boil was a success, and once again everyone loved your product. I have a few photos for you guys too. Thanks again George Rallis Chef/Owner

I just wanted to drop you guys a note and tell you what I great experience I had getting my crawfish from you for the first time. I ordered the "select" and it was definitely worth the difference in price. The cleanliness was awesome as well. Keep up the good work.

I can't even begin to tell you how wonderful your shrimp are! I was a little skeptical to order any but I am so glad I did! This is by far the best shrimp I have eaten. I used to buy shrimp from usaamericanshrimp.com but not anymore! Your shrimp are a better deal and better shrimp! You now have a new customer for life! I will be placing an order again very soon! My husband couldn't believe how wonderful they were! I am going to be forwarding you a copy of a recipe for the best grilled shrimp ever and of course, it was with your shrimp! Thanks and keep on catching shrimp!

Thank you for our order of the 10 lb crawfish party pack, received last Saturday before noon. My husband who is cajun and in the US Navy, stationed in California, was really suprised with his early father's day present. He had as much fun playing with them before cooking them as he did eating them. We had about 10 dead crawfish. The remaining were large and very active. We were pleased with the product, service, as well as your very reasonable prices and will certainly order again in the near future (our older son is an exchange student in Costa Rica and he is a big crawfish lover, so we definitely have to have more of your crawfish when he comes back to the states)!

My wife, a Cajun transplant from Louisiana brought some of her wonderful culture to our friends & family here in Tampa, FL. She introduced all of us to crawfish boils & Cajun/Zydeco music. Ever since, our annual crawfish boils have grown larger and larger. Our last party was such a hit, we had to have a second boil for my Father's Day present so I could have my fair share of the crawfish. We started out buying form different companies before we found The Louisiana Crawfish Company three years ago. It is truly not fair to compare your level of quality, service & price to the others. Everything we have received from your company has been top quality & first-class. I am always amazed how large the crawfish are and how over 99% are alive every time. Out of the 120 pounds we bought last year, I believe we only had 6 dead ones. I have one friend in particular that after seeing first hand what your product was like ( he cooks crawfish once a year for a local high end restaurant) is now a very satisfied customer of yours too! We cannot say thanks enough for helping us share good times and good food with our family & friends. Your quality and service take the worry out of things & ensures us a great outcome at every boil we throw. Thanks again!

I want to compliment and thank everyone at LA Crawfish for making my crawfish boil a raving success. Being from Louisiana and having Cajun Blood in me, I now live in Richmond, VA and my wife and I spend every weekend at a campground on a local lake with a group of very close friends who for a few years listened to me rave about eating crawfish. So this Memorial Day weekend we decided to have a real Cajun Crawfish Boil, complete with the corn on the cob and potatoes. I ordered 40lbs of crawfish and some boudin appetizers. Out of the 40lbs we had only 13 dead ones. This in itself is remarkable. Everyone was amazed at the ay I cooked them and loved the end result. I am sure from the comments I received that this will become an annual thing for us. Again, I want to thank you and look forward to ordering from you again in the future.

Hello to LCC from Chomnan of Dublin, CA. I recently had a crawfish boil for my wife's birthday yesterday using 60lbs of live crawfish from you guys. My family and friends had such a wonderful time, I thought I would take a few minutes to send you guys an e-mail saying "thanks!" and share some photos with you, as I know you like getting them. Let me first say, your customer service was awesome and the ordering process could not have been easier. Most of the 50 people I had over have never tested crawfish before and some have never even seen them before...I know! I can't believe it either! What did they think of your crawfish? Well, lets just say towards the end of the night, they were all gone and some were asking for more! Thank you guys again so much for the friendly and great service. I will now be a lifetime customer. Kind regards, Chomnan Loth

Thank you so much for your great service. I ordered 100lbs of live crawfish to be delivered on a Friday for a Saturday boil. We only lost about 30! Now that is great. This was our 3rd annual and our second time ordering from your company. I can't be happier. We will be ordering from y'all next year too! From all of is here in Palmdale, CA, thank you again!

Ordered crawfish from you for the first time this week and just finished my first crawfish dinner in 2 years. They were superb...only about4 dead one in the 20lbs I ordered will definitely order again and recommend to all my friends. Thanks!

I just wanted to let you know how great your company is. We placed our very first order with you last week, received it Saturday and boiled it Sunday. I had to hold it 30 hours after receiving it so I called and asked for advice. After following the instructions I received, when it came tie to boil, there was not a single dead crawfish in the bag. The quality of your products and staff are OUTSTANDING. We will be ordering again!!

Excellent crawfish, excellent service. All we needed was to be home in Eunice with family. Your crawfish and service far exceeded our expectation. Thank you, Thank you.