Louisiana Crawfish Company

I want to let LA CRAWFISH and the world know that it is very refreshing to deal with a company that truly understands the meaning of Customer Service. LA Crawfish did their job, shipping out 100 lbs. of crawfish on the requested date to arrive the day before our party. We always get the crawfish on Friday to give us a day buffer in case of any snafu. We received a call on Friday morning from FED EX advising us the shipment was delayed in Memphis, TN and would arrive the next business day. I advised them that live crawfish arriving on Monday after the party, are totally useless to us. FED EX then advised me that they would put a note in the computer to deliver on Saturday but they couldn’t guarantee it. Having dealt with large corporations in the past, I realize we are a grain of sand and I didn’t have a good feeling. Thankfully one of the two coolers of crawfish did arrive on Friday as expected. They were very active and healthy. The type of product we always receive from LA CRAWFISH. I called LA Crawfish and they advised me they already knew of the problem and were researching the solution. We expressed our concern that crawfish sitting in the airport for 2 days in a container with limited air could be cause for dead crawfish. They didn’t argue with us, they advised they would send out 50 lbs. via UPS for Saturday delivery – at no charge. Saturday morning came and to our surprise, FED EX did arrive with the crawfish – a bit smelly but still alive. After rinsing them with water and releasing them into the holding tank they came back to life. Not even an hour later we received the UPS shipment, the crawfish were even healthier than the shipment we received on Friday and they were HUGE!! I think LA CRAWFISH sent us jumbo to solidify the customer relationship. I would recommend LA CRAWFISH to anyone who is interested in getting live crawfish. This was our 20th year to deal with them and we have always had a very positive experience. Thank you LA CRAWFISH for making our party a success – again!!

THANK YOU for delicious crawfish!!!! My order arrived on time and I boiled them the next day. Didn't lose but a couple of crawfish. Used your seasoning and the turned out awesome!!! Everyone at our Memorial Day cookout loved them. Well, at least the crawfish lovers among us did. I'll definitely get my next order from you. Thanks again for great service and a great product.

Once again you guys have outdone yourselves! Received our mudpuppies this morning. Not only are they jumbo as ordered, they're JUMBO!!! All arrived live and were packaged better than last time. My tummy and I thank you.

I love LA Crawfish Co. so much, there are no words to describe my appreciation. I am originally from Metairie, LA and moved to Florida. I was under the impression that Florida had seafood, so I traveled with my 100qt. boiling pot. The seafood I get in Florida is no comparison to the fresh seafood and delicious seafood I get when I order from LA Crawfish Co.

I wanted to email and let you know how very impressed I am with your company. As far as I know you are the ONLY source for chemical-free, all-natural crawfish and I am so grateful to be able to order this product from you. My family absolutely loves crawfish but we work hard to ensure that the food we eat is as natural and chemical-free as possible. Until we found your product, we thought crawfish were just something we'd have to live without. Your customer service is amazing - when my shipment was damaged in transit and some of my crawfish died as a result, all it took was a 5-minute phone call to get a partial credit applied to my order. Twice I've had to change my ship date and both times your customer service reps were friendly, helpful, and efficient. But most importantly, your products are just absolutely delicious! A couple weeks ago I made an étouffée with leftover crawfish tails I'd frozen from my last order, and it was the best I'd ever had - better than from any restaurant. Tonight my family is looking forward to an amazing dinner of peel-and-eat crawfish. Thanks so much for providing such a superior product

100% satisfied! I ordered the frozen crawfish tails, smoked pork sausage and jambalaya mix. My order showed up at my door exactly when promised. Nicely packed. And the quality of the products was excellent. We made up a family sized portion of jambalaya, and let me tell you: it was FANTASTIC! Delicious is an understatement. I can't wait to place another order with your company. Keep up the good work!

You guys are the BEST!!!! Thanks for shipping my items to Waimea Kauai in a timley manner. Internet companies should follow your examples of customer service and item knowledge, You are in fact head and shoulders above ANY company I have purchased items from over the past 10 years....Kudos to your staff for making this Valentines/Anniversary(22yrs)dinner a success..A big Thanks goes out to Corey in customer service for all of her help..God Bless ya'll Geaux Saints!!

I would like to thank you for the wonderful crawfish that I received in my order this Friday we did a boil saturday complete with the crawfish corn potatoes sausage and shrimp. It was a hugh success everyone enjoyed themselves and raved and ranted about the crawfish you will surley receive orders from me in the future since I'am a Baton Rouge transplant in Texas my wife and I both love crawfish, I still have some left I did not use in the freezer the grandbaby is coming for the summer and has requested PaPa to have mud bugs on hand. Again Thanks so much they were/are great you willbe hearing from us again!!!!!!

Hello family, I'm from Grambling, Louisiana and was stationed in Bethesda, MD from 2007-2009. There are a lot of people from Louisiana there.I had a crawfish boil and fish fryback in 2008.I ordered 150 pounds of crawfish some gator meat from yall. I had gumbo,catfish, bbq chicken, sodas, a cake at the cook out. I did my own thing on the base. People came that are not from LA and never eaten gator or crawfish; when it was all said and done I hade only bottles of water left. Everyone was like were did the crawfish come from this big, and my reply was from the home state the only place in the world to get the good stuff. Thanks for everything!

I am writing to you in thanks for a fantastic service. I am a native Louisianian (Slidell), but I have lived in Portland, Oregon for approximately eight years. During that time, I have repeatedly wished that I could host an authentic crawfish boil for my friends here, and you folks made that possible. I ordered 30 pounds of live crawfish for the recent Memorial Day weekend, and they arrived here in perfect condition (and held up equally well on the drive from Portland to our camping site in the Columbia Gorge). People up here went crazy for the crawfish, and it was wonderful to finally share such a treasured part of my home culture with my Pacific Northwest family. The boudin that I ordered was also exceptional. Great service, great product, and everything at a surprisingly low price. Best, Kyle

Every year I have a crawfish boil for all my Ducks Unlimited volunteers in Northern Illinois. As you can imagine, we don't have too many crawfish boils up here, so it is a very well attended event and the people love it! We have around 300 attendees every year and people come from all over to attend. I have been ordering crawfish from Louisiana Crawfish Company for 3 years now, and I just wanted you to know that it has been a pleasure doing business with you. When you have that many people coming to an event, it can be very stressful. I used to lay awake at night praying that the crawfish would arrive ontime and alive. Our event was last Saturday and yet again, everything you promised was delivered. We had a great event and the crawfish were ontime and alive!! I can't thank you enough for your tremendous service. Respectively, Brett L. Brown

I just wanted to drop you guys a note and tell you what I great experience I had getting my crawfish from you for the first time. I ordered the "select" and it was definitely worth the difference in price. The cleanliness was awesome as well. Keep up the good work.

Just wanted to let you know how pleased we were with our crawfish. This is the first time some of our Arizona friends have had this delicacy and I must tell you it went over in a big way. Already planning our next crawfish boil, thanks to your excellent crawfish. Oh, and out of the 30 pounds we got, ALL WERE ALIVE..... Thanks again, you have a customer for life!

I just wanted to thank you for providing me with some of the biggest and best crawfish that I've ever had. I went to school in New Orleans so I had my fair share of crawfish boils, but never have I had crawfish like the ones from your company. I was so pleased to share some Louisiana culture with my fellow New Yorkers. The crawfish were a big hit! The seasoning that you sent was amazing.Thank you again. Also, the beads and bibs were a lovely touch. I can't wait til next year, when I can do this again. Thank you!

First time user of your company and you have earned high marks. Awesome!!! From Louisiana (Chalmette) and have lived in Colorado last 10 years. This is the first time I have tried shipping live crayfish and it was simple and a very good experience. It was surreal boiling crayfish while looking up at 14,000 ft Long's Peak in the Front Range of the Rocky Mountains. Seasoning was perfect. Will throw a big bash soon and want to know if you actually have a "season" and how long into the summer can I get the quality that I got today. Could not have been happier with your service. Fond regards. go Tigers. go Saints. go Green Wave.

What a day. Thanks to your wonderful company, a bunch of folks (we had about 50 show up) were able to enjoy a little taste of 'back home' right here in northern Kentucky/Cincinnati. I grew up on the West Bank in Gretna, LA....went to LSU....and got transferred back what seems like 1,000 years ago. Thanks to you guys, we were able to crank up some Zydeco music on the boom box, get three pots going with all the fixins....and basically wear me out after a great lunch at our company. Galerie au Chocolat now has some 'honorary' coon asses to be proud of! Thanks for delivering on your promise of excellent Customer Service!

We just the third annual Chuck Lewis Crawfish Boil and it was awesome! I had to get frozen crawfish this year because I live in Hawaii now, and I was a little nervous, but it was the absolute heat! Matter of fact, it was so good that there’s been a demand for an encore. So, we’re going to throw “Crawfest 09” 31 July 2009. How late can I order the crawfish and still have some available? How long is the season going to run? And for some reason I had this thought that you might like some pictures. Thanks again for another awesome setup.

For the first time we tried a crawfish boil here in Colorado. I got the order for my birthday and those that I shared it with have never done it before. We had the most fun preparing the boil and eating the entire 10lbs. There were three of us and we did the boil in our apartment. I was extremely impressed with the service that you gave us and how prompt you were with it. I got numerous orders from different companies for my birthday and your company was by far the best in service and taste. I had neighbors stopping by because the aroma was so good. Now they all want to do a big crawfish boil and we are in the process of putting that together and of course, we will order only from you. I really appreciate the fact the everything was in box and ready to go. All we needed to add was the potato and corn. Your video on how to care for the crawfish until boil and how to boil, was more than helpful in the process. Thank you for the most delightful experience and I cannot wait to do it again, time and time again. :) Thank you very much!

Just wanted to let you know we ordered 60 lbs of crawfish last week and they were excellent. We had a so called Crawfish party and guests couldn't believe how many crawfish we received and how good they were. Alot of them had never had crawfish before. Thank you again for wonderful service.

Just to let y'all know I got my orders, pot and crawfish, no problem. Recieved on Friday and cooked Sunday. Less than 25 dead. It was great and I really like your seasoning better than Tony's or Zatarains. I will be ordering again for sure and look forward to it. And everyone was so polite and helpful and because we are family farmers I appreciate what you do and am so happy for your success--- And I know it came with a lot of and continued hard work. God Bless.