Louisiana Crawfish Company

UPS shipped our order to a wrong place and said there was no way to get our order on June 5th for our anniversary dinner. When I called and told you you said you would ship another order at no charge on Monday or refund that order. I chose reship. It was not at all your fault and you reshipped the order. Thank You. I did not see the order arrive as I was out delivering food in the community on Tues, Wed and Friday. My husband was home and he took care of the meat. He immediately cooked up a package for him and our grandson. They ate the whole package.He loved his anniversary present. I just have to say WOW! and Thank You so much! We will order again. Everyone loves the gator meat. Thank You! Thank You! Thank You! JudyH

I want to let LA CRAWFISH and the world know that it is very refreshing to deal with a company that truly understands the meaning of Customer Service. LA Crawfish did their job, shipping out 100 lbs. of crawfish on the requested date to arrive the day before our party. We always get the crawfish on Friday to give us a day buffer in case of any snafu. We received a call on Friday morning from FED EX advising us the shipment was delayed in Memphis, TN and would arrive the next business day. I advised them that live crawfish arriving on Monday after the party, are totally useless to us. FED EX then advised me that they would put a note in the computer to deliver on Saturday but they couldn’t guarantee it. Having dealt with large corporations in the past, I realize we are a grain of sand and I didn’t have a good feeling. Thankfully one of the two coolers of crawfish did arrive on Friday as expected. They were very active and healthy. The type of product we always receive from LA CRAWFISH. I called LA Crawfish and they advised me they already knew of the problem and were researching the solution. We expressed our concern that crawfish sitting in the airport for 2 days in a container with limited air could be cause for dead crawfish. They didn’t argue with us, they advised they would send out 50 lbs. via UPS for Saturday delivery – at no charge. Saturday morning came and to our surprise, FED EX did arrive with the crawfish – a bit smelly but still alive. After rinsing them with water and releasing them into the holding tank they came back to life. Not even an hour later we received the UPS shipment, the crawfish were even healthier than the shipment we received on Friday and they were HUGE!! I think LA CRAWFISH sent us jumbo to solidify the customer relationship. I would recommend LA CRAWFISH to anyone who is interested in getting live crawfish. This was our 20th year to deal with them and we have always had a very positive experience. Thank you LA CRAWFISH for making our party a success – again!!

Just wanted to say thank you from New York ! Just orders our first shipment of crawfish last week everything went flawless from the customer service to the southwest pickup !! So with that said we had our 1st New York crawfish broil which all our friends enjoyed !! This will be a yearly thing from now on so thank you !!

I just wanted to write to thank you all for your help with our crawfish order this past weekend. We've ordered without trouble several times in the past, but this year the delivery got delayed due to issues with FedEx. Throughout, we appreciated your looking into the situation and keeping us updated. The crawfish arrived at our door at 5:55pm. Although this was six hours after FedEx's guaranteed noon delivery, we were able to quickly whisky them off to the backyard for a rinse and a cool wait for our boil the next day. And, despite the long trip, they turned out just great, as always. Thank you for all of your help in making it so!

Just wanted to say a big THANK YOU to y'all. The order was for my brother's birthday on the 14th and it all went great. Everyone loved the crawfish, shrimp and other goodies.

One big shout out to Louisiana Crawfish Company. I Ordered 70 lbs of crawfish to be shipped to Arizona. Delivered directly to our home at 10:00 am. Only had about 12 crawfish that were dead, a whole lot less than what we expected. We were exceptionally pleased with the quality of the crawfish and the very small loss. We will be ordering again from Louisiana Crawfish Company. We lived on the Gulf Coast before moving to Arizona and really missed our crawfish boils. Now we know where to go to get our fix. Next time we may do it when it is a little cooler, it was 106 here when we decided to have our crawfish boil.

OMG I cannot possibly say enough good about this company!!! My story: Earlier this week we ordered some crawfish from another company before I had heard anything about this company....oh boy that was a HUGE mistake!! We ended up being told the day before our giant boil that none of our products were coming in....It was 4:50 when we called Lacrawish...With 10 minuted left in their day they set out to make sure they had enough of everything to ship it all out to us...not even 5 minutes later I recieved a phone call back with a confirmation that they could not only get it all out in time and the price of the order, but shipping was only $10 to have it to my doorstep the next day!!! UMMM YES PLEASE!! They had Fedex near about waiting just on my order and we recieved it in under 20hours for our party! They saved the day! The boil was amazing! They gained my trust and the trust of several other people that were at our party! They have a huge pile of new customers for life now! Thank you sooooo much for making our easter weekend plans happen when they were almost cancelled!! I will order form yall over and over again!!!! LOVE YALL!!!!!!!!!!!!

Avery, Sorry for just touching base after purchasing our live crawfish from you guys, but I wanted let you know how pleased we were with them. Amazingly, the average amount of dead crawfish equaled the amount if we had purchased them locally in New Orleans! Thank you all so much for providing this awesome service to us native Louisianians living elsewhere around the country! I look forward to making future purchases. But, I just hoped the weather would have worked out so I can have my crawfish shipped to my home. :^) Thanks, Mel

we ordered 100 pounds of live crawfish from you-all last week. They were delivered Saturday morning and were in excellent shape. I think we onlty found 10 or 12 dead ones in the entire batch. They cooked up even better Saturday night. Sunday morning while cleaning up I discovered a full bag of crawfish in one of your coolers that had been overlooked the evening before (a situation possibly related to the large number of empty beer cans and bottles that were gathered during the cleanup effort). After rinsing and purging, I found maybe 20 dead ones (it was at least 25 ounds of crawfish). These were promptly cooked up and yielded a big pot of tails for etouffe. Again, the crawfish were exellent and I appreciate your efforts in selecting quality and surprisingly hardy crawfish. I will reccommend your company to others and will be a returning customer.

Just wanted to say thank you. Everything was as specified, so our crawfish boil was a huge success! (We had never done this before and started with 40 lbs for the 4th of July!) Y'all run a solid business and I can't wait to buy from you again. The crawfish were perfect, they arrived on time, the instructions were clear. And the girls were very helpful and nice when I called repeatedly with questions. Thanks again! A+!!

I just wanted to let you all know that thanks to Louisiana Crawfish Company, I just hosted my 12th annual Louisiana style crawfish boil in South Florida. We really enjoyed the boil yesterday and the 90 pounds you sent me went over real well. Thank you again for making another successful boil possible. Until next year...

I just want to thank ya'll for the amazing batch of 120 lbs. of crawfish I received Saturday. They were perfect size and were in great condition with almost no dead loss. The party I catered out here in Sierra Madre, CA. had many folks from Louisiana who had flown in and everyone was thoroughly impressed. Thanks again and I look forward to doing more business wih you soon!

Hi, I just wanted to say thanks for an outstanding customer service and wanted to applaud your family history (videos fantastic!). It was my first time hosting a boil, and quite honestly, it turned out quite good! Of course, I did tweak the ingredients a bit, a slight South American touch if you will (all i did was add some sweet potatoes), and it turned out wonderful! Im attaching a few pictures of my family the day of the feast (i'm the safari-looking guy). All i had was a willingness to try something new, and you guys provided me with the tools!! Thanks for sharing a little of your family with ours!

Aloha, y'all - I just wanted to let you know the bugs traveled from you to Honolulu just fine, arrived cold and fresh and right on time, and we had a fantastic boil, Hawaiian style. I just love showing off our wonderful food to folks who were not so fortunate to be born in Louisiana, and the crawfish you supplied were perfect! Now if the Saints will please just have a great 2011 season so we have an excuse to do it again!

The crawfish came in on time and we just finished 20 lbs between the two of us. WONDERFUL!!! Thank you for your continued fantastic service. We're miserable now because we ate them all, but that's the fun part. Thanks again!

Thank you for the amazing crawfish boudin and jambalaya pack. The crawfish were the best we had eaten. We received fri and cooked sat. We had no problems keeping them alive per your instructions. Your services and delivery were very efficient. We will be sure to use you again. Thanks again,

We're celebrating my husband's 30th birthday tomorrow and all he wanted for his party was crawfish! My mother-in-law and I thought we were going to have serious problems locating his birthday wish. We jumped on the internet and lo and behold, there were dozens of crawfish companies. Problem solved...so we thought. I sent out invitations announcing "Crawfish and cocktails" and jumped back on the internet to order out feast. Only, I had no idea that crawfish was out of season. Thank God for Google! I typed in a search for "whole frozen crawfish," and was led to several companies that only sold tails. Just as I was about to give up, I clicked on your link and was pleased to see exactly what I was looking for. I called your company and left a message. Miss Avery called me back right away and answered all of my questions and placed my order for me. I ordered 40 pounds of crawfish, a 36 quart stockpot, and 1 pound of seafood boil. To be honest, I was really worried about not getting my full order in time. The pot arrived yesterday, and the crawfish arrived about 30 minutes ago. I was really surprised and pleased to see that along with my order, I got a couple of bonuses. The jar of cajun seasoning and Mardi Gras beads are a great touch! Thank you so much for the outstanding customer service! I can't wait to show my California friends how to "suck the head!"

Thank you for the excellent service and the superior quality of your product. Although I have often ordered in the past from other companies you have easily surpassed them all with your product. I look forward to ordering from you again.

A big thank you to LA Crawfish company for making my seafood boil a HUGE success. I placed my order on a Monday and my crawfish arrived Friday morning at 10am. I was surprised that they arrived so early since I live in a rural area. When I opened the box they were alive and well. Our boil wasn't until Saturday so I had to keep them alive until then. They did really well overnight in the container then I put them in a stock tank Saturday morning and gave them a little water so the kids could pick them up and have races. I only lost about 20 crawfish out of 30lbs keeping them alive for the next day. That isn't bad at all. I am a native of Thibodaux and have lived in Missouri for 17 years so this a great way to bring a little cajun country to the midwest. No one at the party had ever eaten crawfish before but it didn't take long for them to learn how to peel and chow down. Even had a few that loved to suck the heads! Thanks again for your great customer service and wonderful product. We will be doing this annually now and I have already reffered several friends to your company.

Hi, I just wanted to let you know that the Crawfish we received were excellent. We had a couple of Louisiana natives with us, and they were thoroughly impressed with the quality of your product. They arrived early and with plenty of time to prepare before the masses showed up. Thanks so much for such a wonderful experience, and providing such a great product.