Do you guarantee live crabs upon delivery?

ATTENTION: Live crabs are extremely fragile, and mortality is an inherent risk.

Customers should anticipate potential loss ranging from 15% to the entire order due to the inherent stress of transportation.

• Guarantee: Due to this extreme fragility, we cannot guarantee the crabs will be live upon delivery.
• Refund Policy: We maintain a strict policy of NO REFUNDS for any dead loss or mortality incurred on orders of live crabs.

We advise all customers to accept this risk when purchasing live crabs.